Delivery

Free Delivery for all UK orders over £35. Any UK orders are dispatched within 3-5 working days and any orders over £35 are delivered free of charge. Any orders under £35 will be charged at £5.

 

We will deliver your order via DPD. 

If you have any problems, please do get in touch at help@sacla.co.uk and we will do our best to help you.

Who will deliver my order? 

DPD are our preferred delivery partner.

Can I track my order?

Once your order is dispatched, we’ll email you with a tracking number so that you can follow your order online with our courier.

Returns

Can I return any items?

We can’t exchange or refund any consumable items, personalised items or special orders, except where the item is faulty.  Contact us on help@sacla.co.uk and we’ll do our best to help you.

Can I return personalised products?

Personalised products cannot be returned and are non-refundable. We can only exchange or refund if the message is incorrect due to an error on our part. If this is the case, then please contact us at help@sacla.co.uk and we’ll do everything we can to resolve the problem.

For further delivery information, please read our FAQ section