Delivery & Returns
Free delivery for orders over £35
All orders over £35 are delivered free of charged straight to your door.
UK Standard Delivery - 3-5 working days
We will deliver your order within 3-5 days and it’s free if you spend over £35. Any orders under £35 will cost £6 for us to deliver.
We ship within the UK. If this does not work for you please do get in touch at email@example.com and we will do our best to help you.
Who will deliver my order?
DPD are our preferred delivery partner.
Can I track my order?
Once your order is despatched, we’ll email you with a tracking number so that you can follow your order online with our courier.
Can I return any items?
We can’t exchange or refund any consumable items, personalised items or special orders, except where the item is faulty. Contact us on firstname.lastname@example.org and we’ll do our best to help you.
Can I return personalised products?
Personalised products cannot be returned and are non-refundable. We can only exchange or refund if the message is incorrect due to an error on our part. If this is the case, then please contact us at email@example.com and we’ll do everything we can to resolve the problem.