Delivery

Free Delivery for Mainland GB orders over £35. Any Mainland GB orders are dispatched within 3-5 days and any orders over £35 are delivered free of charge if delivered within Mailand GB. Any orders under £35 will be charged at £5.

Orders delivered to the Channel Islands, Northern Ireland and Ireland are charged at £15 for orders up to £100.

We will deliver your order via DPD. 

We ship within the UK, and you can select your delivery region at the checkout. If this does not work for you please do get in touch at help@sacla.co.uk and we will do our best to help you.

For all orders delivered to the Scottish Highlands, Channel Islands, Northern Ireland and Republic of Ireland will take slightly longer to be delivered.

Who will deliver my order?

DPD are our preferred delivery partner.

Can I track my order?

Once your order is despatched, we’ll email you with a tracking number so that you can follow your order online with our courier.

Returns

Can I return any items?

We can’t exchange or refund any consumable items, personalised items or special orders, except where the item is faulty.  Contact us on help@sacla.co.uk and we’ll do our best to help you.

Can I return personalised products?

Personalised products cannot be returned and are non-refundable. We can only exchange or refund if the message is incorrect due to an error on our part. If this is the case, then please contact us at help@sacla.co.uk and we’ll do everything we can to resolve the problem.

For further delivery information, please read our FAQ section