Delivery

We have different UK delivery options as below:

  • Free Delivery for all UK orders over £35 within 2-3 days
  • UK Orders below £35 are charged at £5 and will be delivered within 2-3 days
  • Next Day Delivery. UK Orders placed before 12pm will have next working day delivery and this is charged at £6. 
  • Gift Wrapped Delivery. UK Orders will be delivered within 2-3 days and will be gift wrapped. This will be charged at £8
  • We dispatch orders only during Weekdays, Weekends excluded from Next day delivery .

We will deliver your order via one of our delivery partners.

If you have any problems, please do get in touch at help@sacla.co.uk and we will do our best to help you.

Who will deliver my order? 

We use a variety of delivery partners to ensure you receive your item.

Can I track my order?

Once your order is dispatched, we’ll email you with a tracking number so that you can follow your order online with our courier.

Returns

Can I return any items?

We can’t exchange or refund any consumable items, personalised items or special orders, except where the item is faulty.  Contact us on help@sacla.co.uk and we’ll do our best to help you.

Can I return personalised products?

Personalised products cannot be returned and are non-refundable. We can only exchange or refund if the message is incorrect due to an error on our part. If this is the case, then please contact us at help@sacla.co.uk and we’ll do everything we can to resolve the problem.

For further delivery information, please read our FAQ section